The website or games won’t fully load or load incorrectly, what should I do?

The website or games won’t fully load or load incorrectly, what should I do?

 

  1. Disable VPN or Proxy

    If you are using a VPN or proxy, turn it off and refresh the page.

  2. Clear cache and cookies

    Clear your browser cache and cookies, then restart the browser.

  3. Try another browser or device

    Open the site using a different browser, Chrome, Safari, Firefox, or try another device.

  4. Check your internet connection

    Switch between Wi Fi and mobile data, or restart your router.

  5. Disable ad blockers or extensions

    Some ad blockers or browser extensions can break game loading. Disable them and try again.

  6. Update your browser or app

    Make sure your browser is updated to the latest version.

  7. Still not working

    Contact support via live chat and send

    Your device type, iPhone, Android, PC, Mac

    Your browser name and version

    A screenshot or short screen recording of the issue

    The game name, if relevant

Need More Help?

  18+ Warning participation in the game may result in material issues.

    Need Help?

    Our support team is here for you.
    Feel free to contact us anytime for questions about your account, payments, bonuses, or gameplay.
    You can reach us easily via live chat on the website, Telegram, or our official support channels.

    We’re always happy to help.
     

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    Copyright © Gamble responsibly and with moderation. Do not consider gambling as a way of earning money, and only play with money that you can afford to lose. If you are worried about your gambling habits or affected by someone else's gambling, please contact GamCare or Gamblers Anonymous for help https://zemiplay.bj is owned and operated by WG Project LTD. Registration number 15853 and address 15853 PO Box 1212 Hamchako, Mutsamudu, Autonomous Island of Anjouan, Union of Comoros. License Number: ALSI-202506004-FI1. The company TECHRULU LIMITED, a private limited liability company registration 1 Apriliou, 52 Athienou, 7600, Larnaca, Cyprus. with registration number HE474609 and the company acting as a payment provider for WG Project LTD. zemiplay.bj is operated by a private limited liability company for the non-exclusive right to exploit Games of Chance and wagering on international markets by way of service lines and/or the internet.